What is GameSport and How to Disable Card Payments
GameSport — an analytics service specializing in predictions for sports and eSports events. It uses automatic card deductions via recurring payments.
What is GameSport?
The service offers clients paid access to analytics and AI-based forecasts. Two subscription plans are available on the platform.
- Lite Plan: subscription costs about 200 rubles for 5 days. Users receive 5 forecasts per day, sent via Telegram bot.
- Pro Plan: costs 750 rubles for 5 days. Users receive 8 forecasts per day, also sent via Telegram bot.
How to Disable Card Payments on GameSport Bet?
Canceling the subscription is a simple procedure. Choose one of the options below.
Via Personal Account:
- Log in to your GameSport account using your login and password.
- Go to the "Connected Services" section. There, you will see your active subscription and can disable it by pressing the corresponding button.
Via Customer Support:
If you can't cancel your subscription through your account, contact GameSport Bet's customer support.
- Email: [email protected]
- form on the website
- Telegram: @GameSportSupportBot
Support is also available on social media (e.g., VK).
Via Bank:
A third option is to block recurring payments through your banking app (for example, Sberbank Online).
- Open your card profile.
- Go to the "Pay or Transfer" section.
- Select "Auto Payments and Auto Transfers".
- Disable the deduction by pressing "Disable".
INFO! You can also ask bank support staff to assist with this by making a support request.
Why Does GameSport Charge Money?
GameSport Bet uses a recurring payment system, meaning regular, periodic charges from the bank card. Deductions occur without confirmation, but such payments require prior consent from the cardholder. The subscription automatically renews at the end of the paid period. This method is convenient for those who don’t want to handle small tasks but can become a surprise for GameSport Bet clients if they don’t cancel the subscription after a trial period. Charges will continue until the subscription is deactivated by the client.
How to Get a Refund for a Subscription?
Refunds can be requested through GameSport Bet support or your bank.
- Contact support and explain the reason for your refund request. Be sure to mention if the subscription was activated by mistake.
- If GameSport Bet denies the refund, contact your bank, providing proof that the charge was unauthorized or made in error.
The refund process may take some time and require documentation, but success is possible. A full refund may be granted if the user did not gain access to analytics within 24 hours after payment or if there was an accidental double charge within a 10-minute interval. If a client mistakenly paid for a more expensive plan, the difference may be refunded.
IMPORTANT! A refund is not possible if user actions indicate fraud or in cases where service terms were violated. Refund requests can be submitted within 180 days of payment.
Frequently Asked Questions (FAQ)
Why are charges still occurring if the subscription was canceled?
Ensure that the subscription has been deactivated through all channels: personal account, support, and if necessary, the bank.
How can I cancel the subscription via Telegram or other methods?
Contact support via Telegram or other social media channels.
How can I get a refund if charges were made by mistake?
Submit a refund request to customer support or your bank.
